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    M5StickC/ATOM on MacOS Catalina can't upload/ ESP32: Timed out waiting for packet header solution (Solved)

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    • m5stackM
      m5stack @HerrLehmann
      last edited by

      @herrlehmann M5Atom Matrix have not provided G0 Pin to outside. so the solustion 1 is for m5stickC. and could you use windows os test it again? maybe is the driver software problem .

      H 1 Reply Last reply Reply Quote 0
      • C
        cepics @m5stack
        last edited by

        @m5stack said in M5StickC and ATOM on MacOS Catalina can't upload programs solustion:

        @cepics you could try setup the baud to 115200. then try again. or contact our store. we will help you solve it. as soon as possible

        no way!!! Atom serial port doesn't appear in the serial port list..... more than one cable tested....

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        • H
          HerrLehmann @m5stack
          last edited by

          @m5stack

          No, the is (un)fortunately no Windows machine. I'm a little confused about the fact, that the above mentioned firmware is running without any problem. So there needs to be a connection between mac to m5atom in some way — or how is it writing to the device?

          m5stackM 1 Reply Last reply Reply Quote 0
          • R
            RschDev
            last edited by

            My new m5stick-C are showing up on the MacOS (10.15.3) as M5 Serial Converter, and in the Arduino IDE (latest edition). I have applied the updater as suggested in this thread, and still get this response when trying to upload from the IDE to the device: "fork/exec /Applications/Arduino 2.app/Contents/Java/tools-builder/ctags/5.8-arduino11/ctags: bad CPU type in executable
            Error compiling for board M5Stick-C."

            m5stackM 1 Reply Last reply Reply Quote 0
            • m5stackM
              m5stack @RschDev
              last edited by

              @rschdev clearly. this is a compiling error . you should check the error information , and check you program.

              1 Reply Last reply Reply Quote 0
              • m5stackM
                m5stack @HerrLehmann
                last edited by

                @herrlehmann did you installed the FTDI driver? you could try delete both below files. then connect your device try again.

                /Library/Extensions/FTDIUSBSerialDriver.kext
                /Library/Extensions/FTDIKext.kext
                
                H 2 Replies Last reply Reply Quote 0
                • H
                  HerrLehmann @m5stack
                  last edited by

                  @m5stack said in M5StickC and ATOM on MacOS Catalina can't upload programs solustion:

                  /Library/Extensions/FTDIKext.kext

                  I had access to a Windows machine and was able to use the easy loader on my M5Atom Matrix. It is working on Windows.

                  For my mac:
                  Yes, I installed the FTDI driver, but they did not work. I've removed them as suggested, but it didn't change anything. There is still no device appearing in /dev/, so it is not accessible.

                  1 Reply Last reply Reply Quote 0
                  • H
                    HerrLehmann @m5stack
                    last edited by

                    @m5stack did you dig any deeper into this? I'm still unable to use the M5Atom Matrix on my mac with Catalina. I started over again by installing and deinstalling stuff, but no new device appears. The system recognizes the M5Atom Matrix by naming a M5 Serial Converter with following information:

                    Produkt-ID: 0x6001
                    Hersteller-ID: 0x0403 (Future Technology Devices International Limited)
                    Version: 4.00
                    Seriennummer: 79525701B4
                    Geschwindigkeit: Bis zu 12 MBit/s
                    Hersteller: M5STACK Inc.
                    Standort-ID: 0x14500000 / 6
                    Verfßgbare Stromstärke (mA): 500
                    Erforderliche Stromstärke (mA): 100
                    Zusätzlicher Betriebsstrom (mA): 0

                    I also applied the firmware update many times successfully.

                    @m5stack : Any other ideas? I'd like to play with it.

                    m5stackM 1 Reply Last reply Reply Quote 0
                    • m5stackM
                      m5stack @HerrLehmann
                      last edited by

                      @herrlehmann did you have try to install the FTDI driver : https://www.ftdichip.com/Drivers/VCP.htm

                      H 1 Reply Last reply Reply Quote 0
                      • P
                        Pumpui @nsfilho
                        last edited by

                        @nsfilho don't update to 10.15.04....

                        1 Reply Last reply Reply Quote 1
                        • H
                          HerrLehmann @m5stack
                          last edited by

                          @m5stack : Yes, I did. By further investigating the driver, it looks like they are not working due to signing issues. I found this thread https://www.ftdicommunity.com/index.php?topic=409.msg1171#msg1171

                          I'm waiting on this rerelease, than I'll let you know. Thanks.

                          1 Reply Last reply Reply Quote 0
                          • C
                            climbingrose
                            last edited by

                            I'm trying to apply firmware update on Catalina and having this error message:

                            Detecting M5Stack products.
                            Find M5Stack products.
                            Kernel driver deteched.
                            Apply magic success.

                            Fail to cast magic stage 2, please contact vendor
                            Wating for device in DFU mode..................................

                            Any idea?

                            R F 2 Replies Last reply Reply Quote 2
                            • R
                              Re4DeR @climbingrose
                              last edited by

                              @climbingrose I have same problem. Have you found any solution?

                              1 Reply Last reply Reply Quote 1
                              • F
                                Finnsen @climbingrose
                                last edited by

                                @climbingrose I have that same problem as well. It would be nice if @m5stack could support their products in a better manner and give us a good receipt to fix the issues.

                                m5stackM 1 Reply Last reply Reply Quote 0
                                • m5stackM
                                  m5stack @Finnsen
                                  last edited by

                                  @finnsen if you try these solution still can't solve the problem. you could contact the store

                                  F 1 Reply Last reply Reply Quote 0
                                  • F
                                    Finnsen @m5stack
                                    last edited by

                                    @m5stack What do you mean by contacting the store, how can they help me resolve the issue? Or do you mean to return the product?

                                    lukasmaximusL m5stackM 2 Replies Last reply Reply Quote 0
                                    • lukasmaximusL
                                      lukasmaximus @Finnsen
                                      last edited by

                                      @finnsen I didn't catch what you were trying to flash to your device, if you are trying to update uiflow firmware on the device with M5Burner and it fails, have you tried using esptool to flash firmware? if you were uploading an arduino program there are known issues with all esp32 devices on catalina not just m5stack https://github.com/arduino/Arduino/issues/9438 I did make a video a while back ( https://www.youtube.com/watch?v=MTCjKhVKOto) about using m5stack devices on catalina and I didn't seem to come across any of the issues you mentioned, perhaps the issues are with a later revision of catalina, I'll update and take a look when I get chance.

                                      F 1 Reply Last reply Reply Quote 0
                                      • m5stackM
                                        m5stack @Finnsen
                                        last edited by m5stack

                                        @finnsen I mean, If above these solutions still cannot be solved, even if change the computer system(use win10) , use the different flash tool, setup low upload speed(baud 115200), it cannot be solved, then there may be a product problem. Please contact the store for a replacement. and, we recommend that you use the official version of the operating system, not the preview/beta version. In some preview versions, the driver will not work properly

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                                        • F
                                          Finnsen @lukasmaximus
                                          last edited by

                                          @lukasmaximus Thank you for your video. I did not know about setting the device in USB mode as you video explained. I am now getting things to work. Thanks. :)

                                          1 Reply Last reply Reply Quote 0
                                          • F
                                            Finnsen @m5stack
                                            last edited by

                                            @m5stack My issue where not knowing about setting the Atom Lite in USB mode. And I got confused about the USB firmware upgrade that you described in your initial post as I get the error message that the Update program is not able to set the device in DFU mode. Anyways, things seems to work. Thank you.

                                            1 Reply Last reply Reply Quote 0
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