M5stack Fire setup issues

[roadfox]

Hi
Just got an m5stack fire and was able to connct him to wifi.
Now a barcode is shown and if a ifollow that link i end on the m5go.com webpage.
But on that webpage my fire is lways shown as offline:

ID ( xxxx ) : Offline

I do not have a firewall or something special.

The Serial output looks ok:

ets Jun  8 2016 00:22:57

rst:0x1 (POWERON_RESET),boot:0x17 (SPI_FAST_FLASH_BOOT)
configsip: 0, SPIWP:0xee
clk_drv:0x00,q_drv:0x00,d_drv:0x00,cs0_drv:0x00,hd_drv:0x00,wp_drv:0x00
mode:DIO, clock div:2
load:0x3fff0018,len:4
load:0x3fff001c,len:4848
ho 0 tail 12 room 4
load:0x40078000,len:7436
load:0x40080000,len:7076
entry 0x40080348

Internal FS (SPIFFS): Mounted on partition 'internalfs' [size: 2490368; Flash address: 0x1A0000]
----------------
Filesystem size: 2281728 B
           Used: 932864 B
           Free: 1348864 B
----------------

Device ID:840d8e258d00
LCD initializing...Done!
[6962] State change: STA_STARTUP ===> STA_GUIDE
[14533] State change: STA_GUIDE ===> STA_CONNECT_WIFI
....[WiFi] event: 4 (Station connected to AP)
        info: {'ssid': 'uhu-privat', 'channel': 1}
.....Connected!
[16615] State change: STA_CONNECT_WIFI ===> STA_WEB_QRCODE
[WiFi] event: 7 (Station got IP from connected AP)
        info: {'ip': '10.1.1.117', 'changed': True}
MicroPython ESP32_LoBo_v3.2.20 - 2018-06-28 on M5Stack with ESP32
Type "help()" for more information.
>>> [M5-xxxxyyyyyyyyyyy] M5Cloud connected.

any idea whats wrong or where i can get support?

thanks
andi

[lukasmaximus]

Hi roadfox,

The coding platforms you can connect to (m5go, m5cloud, ui flow) depend on what firmware you have burned
on your device. For example if you have m5go firmware you cannot connect to the ui flow site with it.

The firmware can be easily changed/re-flashed by using the burner tools on our website
for windows http://flow.m5stack.com/download/M5Burner-flow-only.zip
for mac http://flow.m5stack.com/download/M5Burner_MacOS.zip

You can follow this youtube guide on how to flash your device if you get stuck
https://www.youtube.com/watch?v=oEiFLsukAEE

Hope this helps, let us know if you manage to get setup