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    M5Stack not powering up

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    • S
      SatishBoddu
      last edited by

      Hi, I recently purchased M5Stack device, Initially i plugged in USB C cable and connected to my laptop. I saw the initial loading graphics and Button test also. But when i reconnected the device, it not powering up...is it burned ? how to make sure that my device is not burned or i dont know why its not powering up...? please help me...

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      • m5stackM
        m5stack @SatishBoddu
        last edited by

        @satishboddu .which device are you use? M5StickC? BASIC? if PC can identify the device COM you could try to erase the Flash then , upload the firmware a again.

        you could find the product tutorial in this website:

        https://docs.m5stack.com/#/

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        • S
          SatishBoddu @m5stack
          last edited by

          @m5stack I purchased 2 M5STacks Basic, for my Azure IoT project. Yes, my PC can recognize the device when i connect it, could you please guide me the link where i find the direct firmware and steps to reload it?

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          • S
            SatishBoddu @m5stack
            last edited by

            @m5stack Ah Thank you! I used Easy Loader and updated the firmware! Your help is awesome! I can see the device working now.

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