Problem M5Touch hostname, transport base, mqtt_cliente anda M5Thing

Jose Manuel

Hi everyone, I'm having a problem with an M5tough that I use with a thermocouple and MQTT. I'm getting the following error. I don't know what it's due to or how to fix it. Has anyone else had the same problem? I searched the forum and couldn't find anything. Thanks for the help.

yuyun2000

@Jose-Manuel The error you're encountering (getaddrinfo() returns 202) typically indicates a DNS resolution issue, meaning the M5Tough is unable to resolve the hostname uiflow2.m5stack.com. Here are some steps to troubleshoot and resolve the issue:

Check Network Connection

Ensure the M5Tough is connected to a stable Wi-Fi network.
Verify the Wi-Fi credentials (SSID and password) are correctly configured.

Verify DNS Settings

If the device is unable to resolve the hostname, try using a different DNS server (e.g., Google's DNS: 8.8.8.8 or 8.8.4.4).
You can configure this in the Wi-Fi settings or DHCP settings of your router.

Test Connectivity

Use a tool like ping or nslookup to check if the hostname uiflow2.m5stack.com is resolvable from another device on the same network.

MQTT Configuration

Ensure the MQTT broker settings (hostname, port, client ID, etc.) are correctly configured in your code.
If the broker requires authentication, verify the username and password.

Firmware Update

Ensure the M5Tough is running the latest firmware. Outdated firmware might have bugs related to network connectivity.

Debugging

Add debug prints in your code to check the Wi-Fi and MQTT connection status before attempting to send messages.
Example:print("Wi-Fi connected:", wifi.isconnected())
print("MQTT connected:", mqtt.isconnected())

Alternative MQTT Broker

Temporarily switch to a public MQTT broker (e.g., test.mosquitto.org) to rule out issues with the uiflow2.m5stack.com server.

Example Code for MQTT Connection (MicroPython)
from umqtt.simple import MQTTClient
import network

Wi-Fi Configuration

wifi = network.WLAN(network.STA_IF)
wifi.active(True)
wifi.connect("YOUR_SSID", "YOUR_PASSWORD")

Wait for Wi-Fi connection

while not wifi.isconnected():
pass

print("Wi-Fi connected:", wifi.isconnected())

MQTT Configuration

mqtt = MQTTClient("client_id", "test.mosquitto.org", port=1883)
mqtt.connect()
print("MQTT connected:", mqtt.isconnected())

Suggested Next Steps
If the issue persists, you can contact M5Stack support at support@m5stack.com for further assistance.
reply with https://chat.m5stack.com/