🤖Have you ever tried Chat.M5Stack.com before asking??😎
    M5Stack Community
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Search
    • Register
    • Login

    M5 stick C wont turn on am i missing something?

    General
    11
    15
    36.8k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • C
      cncninja
      last edited by

      Hi everyone hope you can help if I'm missing somthing., I bought a M5 stack C.. and I can't seem to get it to turn on. I've plugged the usb-c cable into a known good USB source and I get no charge indicator lights nothing. I've left it plugged in for a few hr and still nothing. I hold the power button for varying times from quick press to 6s to 15s and nothing happens I've tried all button and combination. i think i just have a bad one unless there is a trick i don't know. I've also tried a dedicated USB C charger from my phone and still nothing.... no light life or smoke just dead.. did i get a bad one? and if so how to get it replaced i tried the contact page and when I submit it just errors out. Any help would be great i really wanted to try uiflow

      1 Reply Last reply Reply Quote 0
      • ajb2k3A
        ajb2k3
        last edited by

        If contact is not working you can try through facebook, instagram and email.

        Try sales@m5stack.com.

        UIFlow, so easy an adult can learn it!
        If I don't know it, be patient!
        I've ether not learned it or am too drunk to remember it!
        Author of the WIP UIFlow Handbook!
        M5Black, Go, Stick, Core2, and so much more it cant be fit in here!

        1 Reply Last reply Reply Quote 0
        • I
          iPodLux
          last edited by

          Hi

          It did happened to me few times on new Sticks, it looks like the issue sometimes is the testing runtime used before shipping.
          Try this:
          If it doesn’t turn on connect it to your computer,
          launch the uiflow firmware utility,
          you should see the serial port listed (the serial port chip is independent from power supply and should work),
          erase content,
          burn with fresh firmware
          Repeat if necessary and make sure battery is charged

          1 Reply Last reply Reply Quote 0
          • ajb2k3A
            ajb2k3
            last edited by

            Apparently it is a common issue with the battery protection circuit (I have experienced this now!)
            https://docs.m5stack.com/#/en/core/m5stickc

            UIFlow, so easy an adult can learn it!
            If I don't know it, be patient!
            I've ether not learned it or am too drunk to remember it!
            Author of the WIP UIFlow Handbook!
            M5Black, Go, Stick, Core2, and so much more it cant be fit in here!

            1 Reply Last reply Reply Quote 0
            • lukasmaximusL
              lukasmaximus
              last edited by

              @cncninja sorry to hear your having issues with the stickC. As @iPodLux said, try reflashing it. First though if it doesn't show up in device manager on windows or system report on Mac then you probably have a dud and we should be able to replace it for you

              1 Reply Last reply Reply Quote 0
              • H
                heybin
                last edited by

                if some firmware in stickc, please connect g0 to 3.3V, next insert usbC,it will work well

                world101W 1 Reply Last reply Reply Quote 0
                • H
                  heybin
                  last edited by

                  https://docs.m5stack.com/#/en/faq q9

                  1 Reply Last reply Reply Quote 0
                  • world101W
                    world101 @heybin
                    last edited by

                    @heybin said in M5 stick C wont turn on am i missing something?:

                    if some firmware in stickc, please connect g0 to 3.3V, next insert usbC,it will work well

                    Though this does work, I'm curious to know if you are working on a real fix via a firmware update.

                    1 Reply Last reply Reply Quote 0
                    • H
                      heybin
                      last edited by

                      sorry, this is caused by the battery voltage being too low(not booting for a long time). there is no way to solve it through the program,

                      1 Reply Last reply Reply Quote 0
                      • C
                        cncninja
                        last edited by

                        So i have a dead on arivel M5stick C and my m5 fire does not support the usb modual i bought to add usable I/O.... not really loving this..

                        1 Reply Last reply Reply Quote 0
                        • J
                          jpilarski
                          last edited by

                          I just wanted to mention if you charge the m5stickc using a usb psu such as what you use to charge your phone it seems to charge the stickc battery and it turns on if you give it a few minutes. Not sure if this might be attributed to the usb output voltage on my computer not being stable but this always works for me. On the usb psu the voltage was 5.01v and on the laptop it was 5.22v so perhaps the overvoltage is an issue. I have 3 or 4 stickc devices and on a couple of them I always have to charge them first before they will boot.

                          1 Reply Last reply Reply Quote 0
                          • MDARM
                            MDAR
                            last edited by

                            Hi

                            Is there any news on this subject?

                            I've got 4 X M5stickC units, with 3 being "dead on arrival"

                            Plugging them into my laptop brings them to life, but only 1 stays on when the usb power is removed.

                            I loaded this example script to get the Battery & supply voltages

                            https://github.com/m5stack/M5StickC/blob/ce1af7500b9d2370983c778266e1ea941ac9f2d8/examples/Advanced/AXP192/PowerWake/PowerWake.ino

                            The good one shows about 4v from the battery and 4.99v on the usb power.

                            The other three show
                            Battery ~0.003v

                            I've tried the G0 to GND trick, but that didn't work.

                            I did go looking for a new firmware, as mentioned above, but the link is dead.

                            Any help would be most welcomed.

                            N 1 Reply Last reply Reply Quote 0
                            • N
                              nicolas @MDAR
                              last edited by

                              @mdar thanks for pointing to this script, I have the same issue : 0v on battery !

                              1 Reply Last reply Reply Quote 0
                              • ZontexZ
                                Zontex
                                last edited by

                                Hi @nicolas @MDAR if you guys still encounter this issue please contact me at roni@m5stack.com to resolve it, thank you!

                                E 1 Reply Last reply Reply Quote 0
                                • E
                                  Efried @Zontex
                                  last edited by

                                  @zontex After a longer charging my M5stick works, but it is not possible to switch it into USB or WLAN mode, so I may upload code.

                                  1 Reply Last reply Reply Quote 0
                                  • First post
                                    Last post