Two cores broken?!

  • @felmue sorry, i don't want to be rude, but did you read my post? The device doesn't even turn on, how it's supposed that i could use ui flow? When i click the power button i ear a noise and nothing happens. This problem occured with two different devices bought from different vendor, so i just would like to know: it's a known issue or it's jist me unlucky? There is a way to solve the problem? Since i am really disappointed with the fire model, the other models have the same hardware or maybe have a different design? Thank you

  • M5Stack

    in your PC does it identify the device COM? could you use M5Burner to Erase the flash . then upload the UIFlow Firmware again.

    if still not work . check the print log by serial tool

  • M5Stack


    this reference link was broken.

    at now , all UIFlow block info is in this page

  • @gabriele said in Two cores broken?!:

    Hi, i have bought an M5Stack from Amazon, after few days it stopped working. It played a white noise anytime i clicked the power/reset button but never turned on again. So i bought another one from Digikey, it worked just few minutes and... same problem! Just a little bit different... sometimes it works, sometimes it don't, if you're lucky it works, otherwise it just make this creepy sounds and doesn't start (90% of times i try to use it, it doesn't work). Are you serious?! Two different cores, from two different vendors and i got the same problem?! There is something i'm missing or this is the way this product should work?!

    1, Are you making sure to keep the batteries charged?
    2, Have you properly installed the USB driver? (it can be temper-mental)
    3, Have you installed M5Burner and flashed the new firmware?
    4, Have the batteries swollen?

    If you didn't buy them direct from M5Stack then there is a chance they they could have been sat long enough for the battery to have been badly depleted.

  • Hi @gabriele

    yes, I did read your post, but I admit I missed the part where you wrote that your devices won't turn on at all. I thought you might have bad firmware loaded as you are still hearing a noise. Sorry about that.

    Have you tried to connect the core w/o battery via USB to your computer? Does any of your Fire then start up? If yes, then probably the battery is dead, like @ajb2k3 pointed out.

    As to your question about whether different M5Stacks are using different hardware. The M5Stack Gray and M5Stack Fire I own have almost identical hardware. The only difference is that M5Stack Fire has PSRAM, whereas the M5Stack Gray doesn't. I don't own a M5Stack Basic Core, but I am pretty sure it using the same hardware as well.

    @m5stack - thank you for pointing that out. I appreciate it.


  • @m5stack after further investigation the problem seems to be the battery module, when i use the core with usb it works, but as soon as i put the battery it stops working. Can be a problem related to the IP5306? It's possible to have the schematic of the battery module of the fire core?

  • Hello @gabriele

    glad to hear that at least your core is fine. I have my doubts that the IP5306 is at fault but one never knows. My guess would be the battery. Do you have a multimeter, if yes you could measure between pin labeled BATTERY and GND of the disconnected battery module to see if the battery outputs any voltage at all.

    Battery module schematics can be found here - schematics is all the way down:

    Good luck

  • I also have difficult times with M5Stack Fire particularly. The symptoms you mentioned also occurred in the past. The last resort I have done and it seems working is by opening the base which contains the battery. Unscrew the base, detach the base from the CPU. Connect your USB cable to your PC. The Fire will respond. Good luck.

  • M5Stack

    check the battery voltage.

  • Hi @gabriele and @m5stack,

    just got my M5Stack Fire delivered this week as well (from a store in Switzerland) and facing similar problems:
    When switching on, the screen stays black most of the time. (Now it already seems to stay black all the time)
    When switching off, strange noise when the power button is pressed.
    When booting, I see normal boot messages on UART over USB.
    Charging the device also works.

    I have erased/updated the firmware with M5Burner several times, but does not help.
    I can even program it with UIFlow, e.g. RGB bar or speaker work nicely, but the display stays off.

    Unmounting the M5Go Base (bottom with the battery) and powering the device over USB alone does not help!
    Shorting the battery does not help neither.
    The battery power is 4V, what is fine for a LiPo, so the battery seems OK.
    When powered over USB only, there is no more noise during power button presses, but I cannot switch off, only restart the device then (may-be intended?).

    It is really a pity, M5Stack builds such nice devices, environment, with lots of documentation (although still not perfect) and community. And then quality issues make it unusable!

  • @m5stack the voltage of the battery is 4.1V, so it works properly. The situation is the same for @liemph the core only works without the base containing the battery, so i don't have the battery, the additional ports, the led bars and the microphone, so, why i bought the fire model? When i'll have time i'll investigate further but i'm really discouraged...

  • @gabriele That is the most regretful part of buying Fire. Now I am using the Fire with other bases such as Base-X for playing with my Lego motors. In this case, you definitely have to unplug the battery base.

  • @liemph this is very sad... @m5stack how is it possible so many bases have this kind of problem? there is some way to fix it? Can we modify the board, soldering/desldering some component?

    anyway @liemph, can you tell me where did you bought the base-x? It could be a good replacement, i've bought m5stack for my son and without the base is almost useless for him, thank you

  • I bought it from the official store in Aliexpress:
    The base has also a battery included, so it will work without external power supply. But if you drive motors for a long time then you need to supply with external power. It has a DC connector for this purpose.

  • @gabriele said in Two cores broken?!:

    @liemph this is very sad... @m5stack how is it possible so many bases have this kind of problem? there is some way to fix it? Can we modify the board, soldering/desldering some component?

    anyway @liemph, can you tell me where did you bought the base-x? It could be a good replacement, i've bought m5stack for my son and without the base is almost useless for him, thank you

    This link will allow you to buy direct from the official store on this website

  • @liemph and @ajb2k3 thank you for your feedback.

    @m5stack do you have any answer about the problem? I think it'd be nice to give us a feedback, don't you think? There is a problem in the base board schematic? How can we fix it?

  • M5Stack

    @gabriele sorry reply late. you could contact the store, if is the product quility problem, you could got the replace.

    also you could find the bottom schematic in this page

  • M5Stack

    @hrg sorry reply late. you could upload the UIFlow successfully but the screen still not work right?
    could you check the print log by serial tool?

  • @m5stack i finally had time to check the schematic. I've found a really, really strange thing: the pin 8 of the IP5306 (U3) is not connected with the +5V netlist! So i checked with the tester and it's true, there is not connection between the pin and the netlist. What is the usage of the IP5306 if it's output is not connected to anything?
    So i tried to connect with the +5V netlist (i soldered a small cable to connect pin8 and the +5V pin of the m5stack bus) and now it works like charme!
    At the moment i have only tested without battery (i desoldered it some days ago and i have to resolder it), but please, can you explain me this situation? Now everything works fine, led bars, microphone, anything, so there is a real issue with the schematic of the base or am i missing something? Please, explain

  • M5Stack

    @gabriele in the default situation , M5GO Core IP5306 5V output is connected to the 5V BUS. the M5GO bottom Integrated IP5306 just for the battery charge。