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    Stackchan unboxing and setup troubleshoot

    Scheduled Pinned Locked Moved PRODUCTS
    stackchantroubleshootsetup
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    • A Offline
      Aleximdh @janstackchan
      last edited by

      I recently received package with StackChan and encountered a similar issue. StackChan connected to the same Wi-Fi network as my phone through the settings in the Android app. However, the AI.Agent voice assistant won't connect. It doesn't provide any connection instructions (as shown in the YouTube video). It doesn't respond to its name or any commands. The firmware automatically updated and then was reinstalled using M5Burner.
      I've checked everything, but I can't configure the AI.Agent.
      Could it be faulty, or should I check something else?

      robskiR 1 Reply Last reply Reply Quote 0
      • robskiR Offline
        robski @Aleximdh
        last edited by

        @Aleximdh what are your app settings re: ai agent? It worked on mine straight away

        M5StickC, M5StickCPlus, M5StickCplus2,M5GO, M5Core, M5Tough, M5Core2, M5 Demo Board, M5Dial, M5Paper, M5Atom, M5Cardputer, M5StampS3, CoreMP135, StamPLC, AirQ, M5Tab, M5CardputerAdv, M5StackChan

        A O 2 Replies Last reply Reply Quote 0
        • A Offline
          Aleximdh @robski
          last edited by

          @robski, The problem is that AI.Agent does not show the settings. The device itself is connected to the phone and to Wi-Fi. But the AI.Agent is silent. He doesn't respond to my voice in any way.

          robskiR 1 Reply Last reply Reply Quote 0
          • robskiR Offline
            robski @Aleximdh
            last edited by

            @Aleximdh so your Agent Settings like Assistant Name/Language/LLM Model/ Voice Setting are blank?

            M5StickC, M5StickCPlus, M5StickCplus2,M5GO, M5Core, M5Tough, M5Core2, M5 Demo Board, M5Dial, M5Paper, M5Atom, M5Cardputer, M5StampS3, CoreMP135, StamPLC, AirQ, M5Tab, M5CardputerAdv, M5StackChan

            A 1 Reply Last reply Reply Quote 0
            • A Offline
              Aleximdh @robski
              last edited by

              @robski , All settings are default. Only Wi-Fi from my router is used on Android, and the same applies to StackChan.
              Assistant Name - StackChan
              Language - English
              LLM Model - Qwen3 235B
              Voice Setting - Skye

              O robskiR 2 Replies Last reply Reply Quote 0
              • O Offline
                OgaStack @janstackchan
                last edited by

                @janstackchan turn the Bluetooth of your mobile device on, while on the SSID page. It will sync your StackChan to your mobile device and proceed to the next stages of the setup and after that, it'll pull the latest software update from M5Stack

                1 Reply Last reply Reply Quote 0
                • O Offline
                  OgaStack @robski
                  last edited by

                  @robski does remains your StackChan away from the default name lead to any issues?

                  1 Reply Last reply Reply Quote 0
                  • O Offline
                    OgaStack @Aleximdh
                    last edited by

                    @Aleximdh has anyone tried picking on other models besides Qwen and had success?

                    1 Reply Last reply Reply Quote 0
                    • robskiR Offline
                      robski @Aleximdh
                      last edited by robski

                      @Aleximdh same settings on mine, have you tried it on diff wifi?

                      M5StickC, M5StickCPlus, M5StickCplus2,M5GO, M5Core, M5Tough, M5Core2, M5 Demo Board, M5Dial, M5Paper, M5Atom, M5Cardputer, M5StampS3, CoreMP135, StamPLC, AirQ, M5Tab, M5CardputerAdv, M5StackChan

                      1 Reply Last reply Reply Quote 0
                      • I Offline
                        inkto
                        last edited by

                        Apparently my Stackchain (sc) is "deaf". When i start the AI agent it displays the cute face and there is some motion from time to time. But no answer at all. I have chosen several languages without changes.
                        I have restarted the device to factory settings and have connected it again from the app. The app does recognize the sc.
                        Other feature non working is the Dancing app. I can start the music without any change on sc.
                        The firmware has been updated to the latest.

                        I am out of ideas. !

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