I have alsoo a problem with esptool

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Traceback (most recent call last):
File "esptool\cmds.py", line 94, in detect_chip
File "esptool\loader.py", line 378, in check_command
File "esptool\loader.py", line 347, in command
File "esptool\loader.py", line 279, in read
File "esptool\loader.py", line 1387, in slip_reader
esptool.util.FatalError: Serial data stream stopped: Possible serial noise or corruption.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "esptool.py", line 34, in <module>
File "esptool_init_.py", line 995, in main
File "esptool_init.py", line 637, in main
File "esptool_init_.py", line 880, in get_default_connected_device
File "esptool\cmds.py", line 121, in detect_chip
File "esptool\loader.py", line 603, in connect
File "esptool\loader.py", line 544, in _connect_attempt
File "esptool\loader.py", line 407, in sync
File "esptool\loader.py", line 323, in command
File "serial\serialutil.py", line 372, in timeout
File "serial\serialwin32.py", line 222, in _reconfigure_port
serial.serialutil.SerialException: Cannot configure port, something went wrong. Original message: PermissionError(13, 'A device attached to the system is not functioning.', None, 31)
[6352] Failed to execute script 'esptool' due to unhandled exception!

before clicking the burn button on m5burner, I push the button to enter boot mode green led is flashing