Tab5 display issue
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@kuriko said in Tab5 display issue:
In other words, did you do anything special before this problem occurred?
No, I did not do anything special.
Did the problem develop gradually or suddenly?
It happened all the sudden.
Does the screen behave the same way when you flash other firmware?
I haven't tried that yet. I need to look up how to do that.
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One thing I noticed was that while powered through USB-C port, the Tab5 gets really hot, especially around the USB-C port on the display side.
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I would definitely a hardware problem, probably due to the connection to the display.
Also on the point of heat, the TAB5 seems to draw nearly almost 3 Watts, probably mostly on the larger display back light. I have had great problems powering it because of this. at 12 Volts on the HVIN it draws up to 240mA. -
@scroggyg
Yeah, I agree with you. It looks like the durability issue... -
This is the second time I've seen this hardware problem. The first time is not on a Tab5 but on another brand. I assume you also have a pulsation problem.
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@oroppas
Please contact support@m5stack.com -
@kuriko
I contacted the reseller. They said they'd contact m5stack. -
Yes, it is the display's problem. Its flex cable might be damaged.
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The reseller sent me a new one and it's working. I send them back the defective one so that they can investigate and improve the quality and durability.
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@oroppas good news