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    Tab5 display issue

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    • O
      oroppas @kuriko
      last edited by

      @kuriko

      @kuriko said in Tab5 display issue:

      In other words, did you do anything special before this problem occurred?

      No, I did not do anything special.

      Did the problem develop gradually or suddenly?

      It happened all the sudden.

      Does the screen behave the same way when you flash other firmware?

      I haven't tried that yet. I need to look up how to do that.

      O 1 Reply Last reply Reply Quote 0
      • O
        oroppas @oroppas
        last edited by

        One thing I noticed was that while powered through USB-C port, the Tab5 gets really hot, especially around the USB-C port on the display side.

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        • S
          scroggyg @oroppas
          last edited by

          I would definitely a hardware problem, probably due to the connection to the display.
          Also on the point of heat, the TAB5 seems to draw nearly almost 3 Watts, probably mostly on the larger display back light. I have had great problems powering it because of this. at 12 Volts on the HVIN it draws up to 240mA.

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          • O
            oroppas @scroggyg
            last edited by

            @scroggyg
            Yeah, I agree with you. It looks like the durability issue...

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            • S
              sapphire
              last edited by

              This is the second time I've seen this hardware problem. The first time is not on a Tab5 but on another brand. I assume you also have a pulsation problem.

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              • kurikoK
                kuriko
                last edited by

                @oroppas
                Please contact support@m5stack.com

                Good morning, and welcome to the Black Mesa Transit System.

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                • O
                  oroppas @kuriko
                  last edited by

                  @kuriko
                  I contacted the reseller. They said they'd contact m5stack.

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                  • K
                    karuna
                    last edited by

                    Yes, it is the display's problem. Its flex cable might be damaged.

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                    • S sapphire referenced this topic
                    • O
                      oroppas @karuna
                      last edited by oroppas

                      The reseller sent me a new one and it's working. I send them back the defective one so that they can investigate and improve the quality and durability.

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                      • S
                        sapphire @oroppas
                        last edited by

                        @oroppas good news

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